FAQ
How do I book an appointment?
Booking is simple and fast. Use our “Book Now” button at the top of any page. Alternatively, call our reception team directly. We offer flexible slots to suit your busy schedule.
Where is the clinic located?
We are based in Accra. Our modern facility is designed for comfort and clinical excellence. You can find a live map on our “Contact Us” page.
Do I need a referral for Mental Health services?
Not always. You can book a private consultation for “Mind Matters” directly. However, some insurance providers may require a GP referral for psychiatry.
What should I bring to my Dialysis session?
Please bring your latest medical charts and any current medications. We provide a comfortable, light-filled environment with modern monitoring. Our nurses ensure your stay is relaxed and safe.
How do I prepare for General Surgery?
Our surgical team will provide a bespoke pre-op guide. This covers fasting times and recovery expectations. Your safety and focused recovery are our absolute priorities.
Which insurance providers do you work with?
We work with most major private medical insurance providers. Please have your policy details ready when booking. This ensures a smooth, stress-free billing process.
Are there different payment options?
Yes. We accept all major cards and digital payments. We believe in transparent pricing with no hidden clinical costs.
Can I access my results online?
Absolutely. Use our “Patient Portal” for secure, 24/7 access to your records. This includes blood sugar logs, heart health charts, and lab results.